G&T's Original Warehouse - Frequently Asked Questions
Hopefully, we've answered your question below, but if not feel free to contact us!
Can I create a wholesale or dropship account with you?
As a retailer only we do not accept wholesale inquiries nor are we able to provide catalogues of our product range. We also do not offer dropshipping services of any kind.
I've forgotten my password and/or email address. What do I do?
If you have forgotten your email or password, click 'Sign In' at the top of the page or in the 'Account' section in our mobile menu. This will take you to our login page where you can click on the link 'Forgot Your Password'. Simply follow the prompts here to reset your login details.
How do I update my personal details?
If you want to update your personal details, you can do so by logging into Your Account and clicking 'Account Information'.
Are your prices the same in-store?
Most items on our website are available within our stores at the same price, however, prices may differ from time to time as we may run website or store exclusive offers. We will gladly price match between our store and website in such instances.
Do you inflate helium balloons in your stores?
Yes we do. However we only inflate helium balloons purchased directly from us. Due to the rising cost of helium and supply sourcing limitations, we no longer inflate helium balloons in our stores that have been purchased elsewhere.
I've seen an unrecognised charge on my bank/card statement - is it you?
When we charge your credit or debit card for the order you have placed with us, the reference you will see on your statement will have our website address on (gts-shop.co.uk). Any other reference, including but not limited to: g&ts, g&t nottingham, Gigs & Tours and gt tickets are charges made by other companies not affiliated with us in any form. Therefore we are unable to assist with such charges.
I am arranging a charity event. Do you donate gifts or products to charity?
Yes we do. Donation requests need to be in writing on headed paper to the following address: The Manager, Geeantee Wholesale Ltd, 405-409 Wimborne Road, Bournemouth, Dorset, BH9 2AJ. Please note that we do get many donation requests, and cannot adhere to them all.
Do you have any job vacancies?
If you are looking for a full or part time position in one of our stores, please contact the store directly as we are unable to advise if there are any vacant positions. You can find the contact details of your local store here.